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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

PSE, serving Western Washington


Western Washington is home to some of the world’s most unique natural landscapes and world-class metropolitan area of Seattle. There are an endless amount of things to do, whether you want to fish for steelhead in Olympic National Park, grab a cup of coffee in Seattle’s innumerable coffee shops, hike up Mt. Rainier National Park, or boat out on the Atlantic.

Serving approximately 790,000 natural gas customers and 1.1 million electric customers Western Washington’s energy needs is Puget Sound Energy (PSE). PSE has taken many steps to ensure that it meets the demands of its customers, offering numerous renewable energy options for residential and commercial customers. Some of these include Green Direct, with its mission to meet 100% renewable energy and transitioning away from non-renewable resources, like coal. PSE also has the Wild Horse Wind and Solar Facility and Renewable Energy Center (located in central Washington)—one of the largest in the Northwest—where it’s turbines generate up to 273 megawatts (MW) of electricity, while its solar array generates up to 502 megawatts.

Joining the Arcadia Power network enables you to support sustainable and renewable energy sources every time you pay your Puget Sound Energy bill. When you pay your Puget Sound Energy bill online with Arcadia Power, you show PSE that consumers want cleaner energy for a brighter, more sustainable future that can ensures beautiful natural world we can all thrive in.

Energy mix in WA

Energy source % Mix
Natural Gas

Where the Washington gets its energy and how it handles environmental concerns are two topics inextricably linked in the Evergreen State.

First, Washington produces significantly more electricity than it consumes. This allows the state to export its surplus power to 13 other states in the Western United States as well as Canada. This is due to the Grand Coolie Dam, which also holds the distinction of being the leading producer of electricity from hydroelectric sources in the US, with approximately 1/4 of the hydroelectric generation coming from the dam. Also, Washington’s only natural gas storage field the Jackson Prairie facility, among the top 20 US gas storage reservoirs has the capacity to hold 44 billion cubic feet of gas. Of course, this prodigious output is tempered by Washington’s unwillingness to put the public at risk, shutting down plans for the Satsop Nuclear Plant due to public concern. Consequently, in true Washingtonian fashion, the structure was repurposed into a one-of-a-kind business and technology park.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value

How does Arcadia Power help me pay my PSE bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your PSE bill and we will send you one statement. This makes how you pay PSE bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your PSE utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your PSE (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your PSE bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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