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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

Avista, serving Eastern Washington

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Eastern Washington is renowned for its unique natural beauty. With cities like Spokane holding the 2nd large population in Washington with 215,000 residents, there’s good reason that Spokane has been consistently named one of the best kept secrets for livability in the United States.

Serving the energy needs of Eastern Washington’s electric and natural gas customers is Avista Corp. Considering that Washington has been one of the forerunners in the US for advancing clean energy to minimize its impact on the environment, Avista has taken significant steps to ensure that future generations can enjoy the state’s natural beauty with many of its initiatives. This includes solar generation programs (Solar Select Renewable Energy program) and many other efforts to eliminate fossil fuels and replace them with more sustainable fuel sources for a cleaner environment in Eastern Washington.

Joining the Arcadia Power network ensures that when you pay your Avista bill, it is not only free and automatic, but sends a clear message that consumers want a clean-energy future. The growing number of energy consumers partnering with Arcadia Power shows that when you pay your Avista bill online, you’re making a contribution towards replacing fossil fuels with renewable energy.

Now that you know how paying your Avista bill online with Arcadia Power, let’s take a look at the energy mix for the state of Washington.

Energy mix in WA

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

Here are some quick facts about Washington state’s energy mix:

  • Washington produces more electricity than it consumes, exporting surplus power to Canada and 13 other states in the Western United States.
  • Thanks to the Grand Coolie Dam, Washington is the leading producer of electricity from hydroelectric sources, accounting for a 1/4 of the United States utility-scale hydroelectric generation.
  • Plans for the Satsop Nuclear Plant were halted due to public concern, later reusing the structure for a unique business and technology park.
  • Among the top 20 U.S. gas storage reservoirs across the country, Washington’s only natural gas storage field, the Jackson Prairie facility, has the capacity to hold 44 billion cubic feet of gas.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value

How does Arcadia Power help me pay my Avista bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Avista bill and we will send you one statement. This makes how you pay Avista bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Avista utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Avista (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your Avista bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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