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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

AEP, serving South and West Texas

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When you think of Texas, many people’s first associations are with the state’s major cities. The understated beauty of major cities like Abilene in Central Texas and Corpus Christi in the south is a well-kept secret that many gloss over in favor for the major metropolitan areas of Dallas/Ft. Worth, Houston, and Austin. That’s a shame, as Abilene has been cited as one of Texas’s best cities in terms of quality of life, with a near-perfect water supply and a laid back pace that’s absent in smaller cities. Corpus Christi—known as the “Sparkling City by the Sea”, offers a coastal metropolitan feel, with endless diversity and activities like surfing rubbing elbows with Texas’ iconic cowboy culture. It is these major cities and areas that make West Texas’ scenery come alive for tourists and residents alike. Similarly, Southern Texas features a unique mix of culture that blends influences not found elsewhere in the United States, attracting Hollywood to use the area as its backdrop.

Serving 1 million south and west Texans’ energy needs is AEP Texas. As part of the American Electric Power system (and one of the largest suppliers of electric and natural gas in the US), AEP has been making a commitment towards providing its customers with clean energy solutions. In their 2017 report, Strategic Vision for a Clean Energy Future, AEP outlined several key steps the company has been making to ensure that Texas’ natural beauty and quality of life is left undisturbed.

Energy mix in TX

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

As one of the top oil producing states in the United States, it is no surprise that Texas’ energy consumption is supplied predominantly by natural gas and crude oil. Additionally, two nuclear power plants both equipped with twin reactors supply power to the state (The South Texas Project (STP) near Bay City and the Comanche Peak Nuclear Power Plant Glen Rose, TX.)

Joining the Arcadia Power network ensures that every time you pay your AEP Texas bill, your bill becomes a vote towards a cleaner and more sustainable future for Texas. Arcadia Power’s growing network helps pay your AEP Texas bill online without any additional fees. Instead, we team up with clean energy suppliers to help steer the energy mix so Texans can breathe easier for a brighter future for all.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value
AEP Texas fee per transaction

$1.85

Example annual breakdown on a $100 power bill
-$22
Transaction fees
$24
Cash back on a 2% rewards card
$ 2
Total annual value

How does Arcadia Power help me pay my AEP Texas bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your AEP Texas bill and we will send you one statement. This makes how you pay AEP Texas bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your AEP Texas utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your AEP Texas (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your AEP Texas bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Price Alerts, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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