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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Duke Progress – Greenville, South Carolina


Named by multiple publications (CNN, Forbes, and Condé Nast Traveler) as one of the most livable cities in the United States, Greenville, SC is an inviting city, both for its 68,000 residents and tourists alike. Greenville and the surrounding area are referred to “The Upstate,” an area unique both for its balance of its rich Southern tradition and embracing the new, burgeoning economy.

Greenville, named as one of the best cities for young professionals by Forbes, has consistently made the list of the fastest-growing cities in the United States. Thanks to the major companies in the area, such GE Power, Michelin Tires, and Fluor Corporation—as well as many government organizations—the area boasts a relatively low unemployment rate. There’s also a healthy environment for startups and entrepreneurship with many companies getting off the ground with the low cost of living and high value that Greenville is becoming known for.

Of course, the major reason that Greenville is such an economic boomtown is the endless amount of opportunities for fun, adventure, leisure, and new experiences that the area offers. A sampling of things to do in Greenville include visiting the Greenville Zoo, Children’s Museum of the Upstate and Paris Mountain State Park.

Energy mix in SC

Energy source % Mix
Natural Gas

Duke Progress serves Greenville and northwestern South Carolina’s energy needs. Serving over 750,000 electric customers and 145,000 natural gas customers in South Carolina, Duke Progress (a subsidiary of energy conglomerate Duke Energy) has taken a number of steps towards incorporating renewable and sustainable sources into their energy mix, as well as environmental efforts to minimize their impact on the natural beauty and welfare of South Carolina.

To accelerate this process, joining the Arcadia Power network helps grow consumer demand for clean energy solutions. That means that every time you pay your Duke Progress South Carolina bill online with Arcadia Power, you are making a direct impact on a sustainable future. Essentially, your Duke Progress South Carolina bill diverts your money towards renewable and sustainable energy sources, like solar, wind, hydroelectric, and more—all by working with Arcadia Power’s network.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
Duke Progress fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 6
Total annual value

How does Arcadia Power help me pay my Duke Progress bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Duke Progress bill and we will send you one statement. This makes how you pay Duke Progress bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Duke Progress utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Duke Progress (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Duke Progress bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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