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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

Met-Ed, providing energy to southeastern Pennsylvania

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Nearly 13 million people call Pennsylvania their home, due in large part to the natural beauty and diverse landscape that the state has to offer. With over 121 state parks spread out over this varied landscape, Pennsylvania has something to offer any lover of the outdoors. Whether one wants to explore the breathtaking Kinzua Bridge State Park, hike through 229 miles of the rigorous Appalachian Trail, or spend a weekend fishing in the meandering waterways across the state, there’s nearly an endless plethora of activity for all ages.

Serving the energy needs of more than 560,000 customers in southeast Pennsylvania is Met-Ed. As a subsidiary of energy giant FirstEnergy Corp, Met-Ed has realized its role in providing clean and sustainable energy to Pennsylvanians to preserve the environment. This includes a number of modern initiatives, including incorporating smarter technologies and cleaner energy—efforts that are detailed in the company’s regularly published sustainability reports to keep customers and shareholders informed. Additionally, FirstEnergy Corp has announced plans to aggressively reduce CO2 emissions by 2045 with its planned $10 billion investments.

Energy mix in PA

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

When you join the Arcadia Power network, you are able to support wind energy and other forms of renewable energy without having to pay more on your bill. Simply connect your Met-Ed account to our secure platform to start taking advantage of everything that an Arcadia Power membership has to offer you.

It takes 2 minutes to sign up for Arcadia Power and when you connect your billing information, you never have to worry about paying your Met-Ed bill again. Why? Because we put your bill on autopay. You’ll still receive a Met-Ed bill each month, but you’ll enjoy the hassle-free benefit of automatic payment through our system.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value
Met-Ed fee per transaction

$4.75

Example annual breakdown on a $100 power bill
-$57
Transaction fees
$24
Cash back on a 2% rewards card
-$33
Total annual value

How does Arcadia Power help me pay my Met-Ed bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Met-Ed bill and we will send you one statement. This makes how you pay Met-Ed bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Met-Ed utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Met-Ed (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

1

Your Met-Ed bill is sent directly to Arcadia Power.

2

We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

3

Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Price Alerts, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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