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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

PGE – Portland, Oregon

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Nearly 2.5 million people call the Portland metropolitan area home thanks to the city’s unique culture. Portland is renowned as an eclectic mix of eco-friendliness, individualism, coffee shops and endless amounts of beer—thanks to the city’s record of having the most breweries of any city in the world. What makes the Rose City’s metro area unique is its embodiment of what makes the Pacific Northwest such a bastion of natural wonder—with only a short drive, residents can experience the outdoors along Mt. Hood, kayak the Willamette River, float along the Punchbowl Falls, and many other activities. It’s no wonder that Portland and its surrounding areas are experiencing a rapid growth in economy and population, as the city blends both the pros of urban living and the benefits of accessing a myriad of adventure in nature.

Serving 885,000 customers in 51 Oregon cities for more than 125 years is PGE (Portland General Electric). As a fully integrated energy company based in Portland, Oregon, PGE has been delivering to Oregonians with an emphasis on clean and sustainable energy.
Some of these clean energy initiatives include projects such as PGE’s first wind farm in Biglow Canyon Wind Farm (in Sherman County, OR). This facility has a total installed capacity of 450 megawatts (MW). Because of the variability of wind power, the plant produces an average of 150 MW—which can power an average of 125,000 residential customers. A second facility, the Tucannon River Wind Farm (Dayton, WA) is PGE’s second fully-owned and operated wind farm capable of producing 101 megawatts (MW). Because of these efforts, PGE has achieved national recognition from consumers and the U.S. Department of Energy.

Energy mix in OR

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

To accelerate the efforts of power companies, joining the Arcadia Power network enables you to include more renewable and sustainable energy sources into the energy mix every time you pay your PGE bill.

According to data compiled by the United States Energy Information Administration, Oregon has an interesting energy mix not found in other U.S. states. First, renewable energy makes up a large component of the state’s energy mix. Due to large open spaces and high winds, Oregon wind farms are able to generate 3,200 megawatts (MW) of installed generating capacity from nearly 1,900 wind turbines. Similarly, the abundance of waterways has made Oregon one of the top 3 hydroelectric producers in the U.S., accounting for more than 12% of hydroelectric generation in 2017 across the country and 76% of the state’s own electricity generation. Furthermore, the state has taken the initiative to offset carbon emissions by providing 600 electric vehicle charging station across Oregon, with a total of about 1,400 charging outlets in use.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value

How does Arcadia Power help me pay my PGE bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your PGE bill and we will send you one statement. This makes how you pay PGE bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your PGE utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your PGE (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your PGE bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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