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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Avista – Southern and Eastern Oregon


Over 4 million people call Oregon their home, which is due in large part to the breathtaking landscape and natural wonders that make up the state. Situated in the Pacific Northwest, the diverse mix of lush forests, awe-inspiring mountains, vast farmland and beaches gives a variety of opportunities for outdoors enthusiasts to enjoy endless activities in nature. Whether you choose to windsurf in the Columbia Gorge, take in the beauty of Multnomah Falls, or fish the Deschutes River, the Oregon State Park system is one of the most popular in the country, with an impressive 255 state parks open on 109,000 acres. Of course, the cities that make up Oregon—Portland, Eugene, Ashland, Medford, Salem—are renowned for their abundance of cultural opportunities and endless nightlife.

Providing natural gas energy for customers in southern and eastern Oregon is Avista. As a large energy provider that also serves electricity to Idaho and Washington, Avista has realized its role in as a steward of the environment, furthering the company’s commitment towards providing renewable and sustainable energy. This includes many types of energy, particularly solar power, which Avista has empowered its customers to utilize the company’s Solar SelectTM renewable energy program.

Energy mix in OR

Energy source % Mix
Natural Gas

Joining Arcadia Power is a vote for renewable energy, easier Avista Energy bill payment, and potentially cost savings. Every time you pay your Avista Energy bill, you can support clean energy and the environment by connecting your utility bill to Arcadia Power.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value

How does Arcadia Power help me pay my Avista bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Avista bill and we will send you one statement. This makes how you pay Avista bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Avista utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Avista (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Avista bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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