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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

Xcel Energy New Mexico

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The natural desert beauty and unique landscape of New Mexico has rightly earned the state its nickname, “The Land of Enchantment”. With the rare white gypsum sand dunes of White Sands National Park, the ancient history and mysteries contained in Bandelier National Monument, and the iconic Carlsbad Caverns National Park, New Mexico has much to offer those who love to live in a state with an abundance of wonder in the outdoors. Of course, cities like Albuquerque and Santa Fe offer their own form of enchantment. With the buzzing nightlife and live entertainment found in downtown Albuquerque, the street bazaar and cuisine found in Santa Fe Plaza, not to mention iconic small towns that enrichen the state’s appeal, New Mexico’s 2.09 million residents are never at a loss for enjoying the natural world and the state’s culture.

Serving the energy needs of New Mexico is Xcel New Mexico. Because of the country’s wide distribution network that includes 7 other states and over 3 million customers, Xcel Energy has realized its role as a steward of the environment. This is especially true in the company’s integration of renewable energy, like solar and wind power. To achieve this aim, Xcel Energy integrates the best wind resources in the nation to deliver clean, low-cost renewable energy to New Mexico-based consumers. This includes such initiatives to double its wind portfolio by 1,230 megawatts (MW) in the Southwest, including:

Energy mix in NM

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

According to data compiled from the United States Energy Information Administration, New Mexico is:

  • the 6th-largest oil-producing state, and has held this ranking consistently in the nation

  • one of the top 10 natural gas producing states
  • a state with over 900 wind turbines spread across the state, wind power accounts for 11% of New Mexico’s electricity generation in 2016

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value
Xcel Energy fee per transaction

$2.90

Example annual breakdown on a $100 power bill
-$35
Transaction fees
$24
Cash back on a 2% rewards card
-$11
Total annual value

How does Arcadia Power help me pay my Xcel Energy bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Xcel Energy bill and we will send you one statement. This makes how you pay Xcel Energy bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Xcel Energy utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Xcel Energy (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your Xcel Energy bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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