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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

PNM of New Mexico

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There are over 2.09 million residents in New Mexico. Drawn to the endless mystery of the desert landscape and the unique culture of the Southwest, New Mexico has something to offer all of those who love the natural beauty of the state. Thirty-five state parks are located within the state, which offers fishing at Oasis State Park, the natural flora and fauna to be found at Living Desert Zoo and Gardens State Park, and the geological opportunities to be found at the aptly-titled Rockhound State Park. Cities like Santa Fe and Albuquerque feature the unique architecture of the Pueblo Revival and Territorial Revival styles set amongst modern culture, like the thriving nightlife found in downtown Albuquerque or the handmade bazaars of Santa Fe Plaza. It’s for these reasons and many more that New Mexico ranks high in the U.S. for livability.

Serving the energy needs of more than 500,000 New Mexico-based residential and business customers across the state is PNM (Public Service Company of New Mexico). As part of New Mexico for more than 100 years, PNM has made a commitment to preserving the environment and ensuring that clean energy is integrated into the company’s energy mix, especially solar and wind energy. For instance, PNM Sky Blue® is part of a 100% locally-generated, clean energy effort that uses 22,000 solar panels from a facility in Los Lunas, as well as wind purchased from the New Mexico Energy Center near Fort Sumner. It is efforts like these that allows PNM to give its customers an affordable and simple way to show their support for clean energy.

Energy mix in NM

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

According to data compiled from the United States Energy Information Administration, New Mexico has a fairly diverse energy mix. First, New Mexico holds 4% of U.S. proved crude oil reserves, which consistently places it as the 6th-largest oil-producing state. Similarly, New Mexico accounts for 4% of the United State’s natural gas output, which ranks it in the top 10 natural gas producing states. As for coal, New Mexico contains nearly 3% of the nation’s recoverable coal reserves and accounts for an estimated 2% of U.S. total coal output. In terms of sustainable energy, wind power accounts for 11% of New Mexico’s electricity generation from nearly 900 wind turbines in 2016.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value
PNM fee per transaction

$2.00

Example annual breakdown on a $100 power bill
-$24
Transaction fees
$24
Cash back on a 2% rewards card
$ 0
Total annual value

How does Arcadia Power help me pay my PNM bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your PNM bill and we will send you one statement. This makes how you pay PNM bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your PNM utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your PNM (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your PNM bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Price Alerts, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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