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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.

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Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.

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You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.

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Have questions? Visit our FAQ.

DTE Energy – Serving residents of Detroit, Michigan

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One of the most iconic places in the United States is none other than the Motor City.

Detroit offers a unique experience for its 670,000 residents to embrace the city’s unique character, from the famous Fox Theatre to the Royal Oak neighborhood. While Detroit may have had its low period following the decline of the automobile industry, the city has begun to experience a renaissance that’s making it a destination for entrepreneurs and a tourist destination for its one-of-a-kind culture and community.

Consider catching some year-round sports at Ford Field, Little Caesars Arena, and Comerica Park. Or, for those that are outdoors enthusiasts, Belle Island Park and the Detroit Riverfront are great places to experience natural beauty within Detroit. And for those that are looking for museums and art, Detroit features a myriad of world-class museums to choose from, including the Detroit Institute of Arts and the Motown Historical Museum.

Serving southeastern Michigan’s 2.2 million electric customers and 1.3 million natural gas customer is DTE. Based in Detroit, this Michigan utility company has been making several steps towards incorporating more sustainable and renewable energy into its energy mix, including regular reports and DTE’s plans to invest $2 billion dollars into renewables (enough to power a city 6x the size of Ann Arbor). That being said, joining the Arcadia Power network helps ensure that every time you pay your DTE energy bill online, your money helps contribute to better sources of energy for future generations. In essence, Arcadia Power helps your DTE energy bill pay to accelerate the coming trend of a cleaner and sustainable future.

Energy mix in MI

Energy source % Mix
Oil
Natural Gas
Coal
Nuclear
Hydroelectric
Renewables

DTE serves southeastern Michigan’s 2.2 million electric customers and 1.3 million natural gas customer. Based in Detroit, this Michigan utility company has made several steps towards incorporating more sustainable and renewable energy into its energy mix, including regular reports and plans to invest $2 billion dollars into renewables (enough to power a city 6 times the size of Ann Arbor). That said, joining the Arcadia Power network helps ensure that every time you pay your DTE energy bill online, your money helps contribute to better energy sources for future generations. In essence, Arcadia Power helps your DTE energy bill pay to accelerate the coming trend of a cleaner and sustainable future.

Forget fees, earn points and save

Arcadia Power fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value

How does Arcadia Power help me pay my DTE Energy bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your DTE Energy bill and we will send you one statement. This makes how you pay DTE Energy bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your DTE Energy utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your DTE Energy (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:

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Your DTE Energy bill is sent directly to Arcadia Power.

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We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.

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Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.

Security

We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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