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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Consumers Energy – Michigan


Living in Michigan or thinking about a visit to the The Great Lake State? If you’re one of the 9.9 million residents or 113.4 million tourists that love this state, you know that Michigan has an endless variety of fun opportunities to explore.

Love going on the water? Then Michigan’s your place to be. With over 11,000 inland lakes that are more than 5 acres in size, it’s said that one is never too far from the water, whether it is 6 miles from an inland lake or an 85-mile drive to the nearest Great Lake. (There are four in total, including Lake Erie, Lake Huron, Lake Superior, and Lake Michigan). Partake in your favorite activity, whether you prefer kayaking, riding in a speed boat, or just plain swimming—Michigan has it all.

Love the outdoors? Maintained as part of the Michigan Department of Natural Resources, nearly 52% of Michigan is covered in forest land. This makes Michigan a great place for hunting, foraging, mushroom picking, or just taking in the natural beauty on a leisurely hike.

Foodies will love to visit Michigan for its unique culinary flavors. What’s to eat?

  • The best-kept secret of Detroit-style pizza, a toppings-under-the-cheese masterpiece
  • Chipatis in Ann Arbor (think of a salad stuffed in a pita)
  • Pasties (English-styled meat pockets great for winter appetites)
  • Traverse City’s famous cherries (and the National Cherry Festival
  • The intoxicating Hummer cocktail (Kahlua, ice cream, and rum)

Energy mix in MI

Energy source % Mix
Natural Gas

Consumers Energy serves Michigan’s energy needs is, which provides electricity and natural gas to over 6.6. million residents and providing all 68 counties of Michigan’s Lower Peninsula. As the primary subsidiary of CMS Energy headquartered in Jackson, MI, the company has taken significant steps towards providing clean energy, through sustainability reports and reducing its carbon emissions, water usage, and landfill disposal quantities. regularly reporting its efforts towards sustainability and encouraging its customers through many clean-energy programs. By joining the Arcadia Power community, you help increase the demand for clean energy that will keep Michigan pristine for future generations. Essentially, Arcadia Power customers use their energy bill pay to support renewable and sustainable energy sources in their energy mix. Therefore, every time you pay your consumers energy bill online with Arcadia Power, you help steer Consumers Energy towards a greener energy mix.

Now that you that you understand how Arcadia Power makes your energy online bill pay for better energy, let’s take a look at Michigan’s energy mix.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value

How does Arcadia Power help me pay my Consumers Energy bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Consumers Energy bill and we will send you one statement. This makes how you pay Consumers Energy bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Consumers Energy utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Consumers Energy (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Consumers Energy bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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