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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

SWEPCO, serving Northwestern and Central Louisiana


As one of the most culturally significant areas in the Deep South, Louisiana’s upland area in the north of the state is renowned for its beautiful prairies, lush woodlands, and subtle hill country that is only 535 ft above sea level (at Driskill Mountain). Shreveport remains the cultural epicenter of this area, which is why over 192,000 resident call this area home. Whether you’re looking for cultural opportunities at the R. W. Norton Art Gallery, experience the one-of-a-kind nightlife along the Red River District, or take a trip back into Louisiana’s rich historical past at the Shreveport Water Works Museum, the upland area of Louisiana is one of the most unique places in the United States.

Serving Northwestern and Central Louisiana’s energy needs is Southwestern Electric Power Company (SWEPCO). SWEPCO has undertaken various projects to ensure a cleaner environment throughout its service network. Because SWEPCO knows that energy and the environment are directly linked, SWEPCO publishes its environmental reports to ensure a better quality of life throughout Louisiana and a clean energy future as part of its environmental commitment. Additionally, SWEPCO has made projections to incorporate more renewable energy into its energy mix over the next 20 years, including a reduction of its coal capacity, with renewable energy to grow to 29% of its resource mix (such as the Wind Catcher program and other initiatives).

Energy mix in LA

Energy source % Mix
Natural Gas

To fast-track the efforts of power companies, joining the Arcadia Power network enables you to include more renewable and sustainable energy sources into you energy mix every time you pay your SWEPCO bill. When you pay your SWEPCO bill online with Arcadia Power, you and many other show SWEPCO that energy consumers demand clean energy for a brighter, more sustainable future.

According to current data compiled from the United States Energy Information Administration (USEIA), the following is a list of energy-related facts about Louisiana:

  • Located in Erath, Louisiana is the Henry Hub, the site where thirteen major pipeline systems interconnect.
  • Louisiana has eighteen oil refineries, which accounts for nearly 1/5th of the United States’ refining capacity. These refineries are capable of processing an astonishing 3.3 million barrels of crude oil per day. 
  • Located 18 nautical miles from the coast is the Louisiana Offshore Oil Port (LOOP), the only U.S. deep-water port which is able to offload the largest crude tankers. The LOOP can receive up 2 million barrels per day.
  • Louisiana is home to 2 of the 4 storage sites that make up the U.S. Strategic Petroleum Reserve.  These sites are capable of holding an emergency stockpile of almost 300 million barrels.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
SWEPCO fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 2
Total annual value

How does Arcadia Power help me pay my SWEPCO bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your SWEPCO bill and we will send you one statement. This makes how you pay SWEPCO bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your SWEPCO utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your SWEPCO (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your SWEPCO bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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