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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Avista Idaho


Majestic trees, spacious lakes, wild rivers, and staggering mountains—Northern Idaho is a sight to behold and offers endless activities for its residents. Whether you’re visiting the Kootenai National Wildlife Refuge, taking in the history at the Mission of the Sacred Heart, or enjoying the authentic Americana backdrop in towns like Couer d’Alene and Bonners Ferry, Northern Idaho is one of the most beautiful natural environments in the United States.

Serving the energy needs of Northern Idaho is Avista Utilities, providing electric service to more than 600,000 electric and natural gas customers over its service territory that includes 30,000 square miles of eastern Washington, northern Idaho, as well as southern and eastern Oregon. Understanding the link between providing reliable energy and fostering Idaho’s natural beauty, Avista has taken many steps to minimize its impact on the environment. In fact, more than 50% of Avista’s power generation comes from renewable sources, as well as being one of the lowest emitters of carbon dioxide in the nation. Since 1890, Avista has provided renewable energy beginning with the construction of the Monroe Street hydroelectric facility. Additionally, Avista has established a number of energy-saving, future-changing initiatives to preserve natural resources, including its Solar Select program.

Energy mix in ID

Energy source % Mix
Natural Gas

According to data compiled from the United States Energy Information Administration, the follow is a list of energy-related facts about Idaho:

  • Idaho is a unique in that its energy production lies in substantial renewable resources across the state (which includes wind, solar, hydroelectric, geothermal, and biomass). In fact, as of 2016, almost 79% of Idaho’s utility-scale net electricity generation came from renewable energy resources.
  • Idaho had the 5th-lowest average electricity prices in the U.S in 2016.
  • In 2016, Idaho’s in-state net electricity generation equaled 70% of the state’s total electric industry retail sales, with the remainder of electricity coming from other states and international imports.
  • Hydroelectric power supplied almost 60% of net electricity generation in Idaho (as of 2016), which is the 2nd-largest share in the country. Because of recent droughts, Idaho’s hydropower’s capacity fell from the 72% average of the previous decade.
  • In 2016, Idaho’s wind turbines provided 15% of utility-scale net electricity generation.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value

How does Arcadia Power help me pay my Avista bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Avista bill and we will send you one statement. This makes how you pay Avista bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Avista utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Avista (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Avista bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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