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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Hawaii Energy


As one of the most renowned states in the U.S., Hawaii needs very little explanation for over 1.4 million people call it home. Comprised of several islands located in the Pacific Ocean, Hawaii year-round climate and stunning natural life compliment the beauty of the islands. Whether you want to gaze at the spectacular volcanoes of Mauna Loa, surf on the world-class waves of Hanalei Bay, hike along the stunning scenery of Waimea Canyon State Park, or participate in the unique blending of Polynesian culture and American values throughout the laid-back nightlife, Hawaii has something to offer nearly everyone—which is why over 7 million tourist flock to the Hawaii Islands annually to experience great weather and a distinctive Hawaiian lifestyle.

Serving the energy needs of 95% of Hawaiians is Hawaii Energy. Considering that over 80% of all the energy used in Hawaii for electricity, air and surface transportation comes from imported fossil fuels (mostly oil and some coal), Hawaii Energy has recognized the need to be a steward of the environment. Recent efforts have included Hawaii Energy’s efforts to incorporate renewable energy sources to create a more diverse energy mix, including wind energy and solar arrays. One solar thermal electricity production facility can be found at the Natural Energy Laboratory in Kona, Hawaii, which represents a growing trend for sustainable, clean energy for the near future.

Energy mix in HI

Energy source % Mix
Natural Gas

According to data compiled from the United States Energy Information Administration, the follow is a list of energy-related facts about Hawaii:

  • Hawaii was the 1st state in the United States to set a deadline for generating 100% of the state’s electricity from renewable sources, which is proposed to be achieved by 2045.
  • Due to the state’s mild climate, Hawaii has the lowest residential sector energy consumption in the U.S. as of 2017
  • Half of Hawaii’s renewable energy came from solar power in 2017. This is due to the growth of distributed rooftop solar photovoltaic electricity generation.
  • Hawaii is only one of seven states with utility-scale generation from geothermal energy.
  • As of 2017, over 3% of Hawaii’s net electricity generation came from geothermal energy sources.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
Hawaiian Electric fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 0
Total annual value

How does Arcadia Power help me pay my Hawaiian Electric bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Hawaiian Electric bill and we will send you one statement. This makes how you pay Hawaiian Electric bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Hawaiian Electric utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Hawaiian Electric (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Hawaiian Electric bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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