Layer 1

How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Duke Energy Florida


Few states can boast the year-round weather and all-around opportunities for quality of life that Florida offers. From endless beaches to the state’s 175 state parks, Florida offers endless activities for outdoors enthusiasts and those who appreciate the various cultures that comprise this state. Florida is a cultural hub, with Miami’s beaches and leisure contrasting the state’s many acclaimed universities. It’s for these reasons and many more that 20 million people call this state home.

Serving the energy needs of 1.8 million customers in Florida is Duke Energy Florida. Duke Energy Florida has followed through on a number of initiatives to incorporate clean and sustainable energy into its energy mix. The company plans to:

  • invest an estimated $1 billion to construct or acquire a total of 700 megawatts (MW) of cost-effective solar power facilities over the next four years (this accelerates the company’s previous 10-year solar installation plan).
  • start construction of its 6th solar power plant, The Hamilton Solar Plant, to be located in Hamilton County, Florida as of 2018. The solar plant will be equipped with almost 300,000 solar panels and will be built on nearly 550 acres of land in Jasper, FL, producing 74.9 MW of clean, emissions-free energy—enough to power more than 20,000 homes at peak production.
  • provide more than 500 electric-vehicle charging-stations throughout Florida, along with the infrastructure with grid communications as part of a 5-year pilot program.

In a similar fashion, Duke Energy Florida is planning a modernization of the electric grid, investing $1.2 billion in a modernized power grid that will provide a more reliable and secure system throughout Florida. It’s these efforts that will support the growth of renewable energy and emerging technologies in Florida.

Energy mix in FL

Energy source % Mix
Natural Gas

According to the United States Energy Information Administration, which collects state-specific data, Florida has a number of interesting facts concerning the state’s energy mix and consumption:

  • Thanks to Florida’s year-round sunshine, the state is 1 of only 4 states with utility-scale electricity generation from solar thermal technology. Of these four states, Florida is the only one east of the Rocky Mountains.
  • Florida was 2nd only to Texas in 2017 in net electricity generation.
  • Florida is usually 3rd in the nation in electricity consumption, behind Texas and California.
  • Florida accounts for nearly 8% of the nation’s biomass-fueled electricity generation, which is more total energy produced than any other state except California. 
  • As of 2017, natural gas fueled more than 2/3rd’s of Florida’s net electricity generation.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
Duke Energy fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 6
Total annual value

How does Arcadia Power help me pay my Duke Energy bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your Duke Energy bill and we will send you one statement. This makes how you pay Duke Energy bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your Duke Energy utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your Duke Energy (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your Duke Energy bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

Get started