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How it works

You get notified when your statement is available

Connect your utility bill to your secure Arcadia Power account and choose your preferred payment method. Arcadia Power will then receive your utility bill right when it comes out, and send you a statement 72 hours in advance to processing your payment.


Your bill payment is processed on time, automatically

We automatically process your payment and send it to your utility without you lifting a finger. Need to delay a payment? No problem, just contact us.


You’re all set

Your utility bill is paid on time, you earn your rewards points and mileage, and we will even look for ways you can save on your monthly bill.


Have questions? Visit our FAQ.

Tucson Electric Power – Tucson, Arizona


Boasting over 350 days of sunshine a year, there are few cities in the United States like Tucson, Arizona. Located in the Sonoran Desert, this arid city features warm days and crisp nights, which is part of the area’s appeal to 535,000 people and the greater metropolitan area including nearly 985,000 residents. There’s an abundance of natural wonder throughout Tucson, whether you want to experience ancient petroglyphs and saguaro cacti in Saguaro National Park (one of 31 state parks in the state), hiking and camping in the Sabino Canyon Recreation Area, or let the natural beauty serve as a backdrop as you sample downtown Tucson’s great food scene and lively nightlife.

Serving Tucson’s energy needs is Tucson Electric Power (TEP). TEP has understood how providing energy and preserving the natural beauty of the environment intersect. That’s why Tucson Electric Power has focused on incorporating renewables into its energy mix, showing that renewable resources are a part of Tucson’s future. The company has also incorporated its Environmental Compliance Adjustor (ECA), a fee included in your Tucson Electric Power bill that helps upgrade the company’s facilities to be in compliance with government environmental standards.

Energy mix in AZ

Energy source % Mix
Natural Gas

According to the United States Energy Information Administration’s most recent data, the state of Arizona has a number of exciting facts about its energy production:

  • The Palo Verde Nuclear Generating Station is the largest nuclear power plant in Arizona and one of the largest net generators of electricity in the state. It is also the 2nd-largest power plant by capacity of any kind in the U.S.. 
  • 2/5ths of Arizona’s renewable electricity generation came exclusively from solar energy in 2016.
  • The state ranked 2nd in the U.S. in utility-scale electricity generation from solar energy, while ranking 3rd in generation from distributed solar resources (customer-sited, small-scale).
  • Because of the state’s small industrial sector, Arizona ranked 44th in the nation per capita energy consumption (as of 2015).
  • Arizona’s only operational coal mine, Kayenta (which is located on the Navajo and Hopi reservations), is scheduled to close in 2019. This will remove almost 40% of Arizona’s coal-fired capacity from service.
  • Last, natural gas provided the largest share of Arizona’s net electricity generation in 2016 (see below), which surpassed coal’s annual contribution for the first time in the state’s history.

Forget fees, earn points and save

Arcadia Power fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
TEP fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 1
Total annual value

How does Arcadia Power help me pay my TEP bill more efficiently?

When you enroll in Bill Pay, Arcadia Power will receive your TEP bill and we will send you one statement. This makes how you pay TEP bills easier.

However, if you aren’t enrolled in Arcadia Power’s Bill Pay program, you will continue to receive your TEP utility bills Additionally, if you receive separate utility bills for gas, water, or sewage, those bills from your TEP (and other utilities) will continue to come in the mail.

If you’re curious, here’s how the process works:


Your TEP bill is sent directly to Arcadia Power.


We email you a statement that includes your utility bill charge, your clean energy and overall energy usage, and savings credits or charges from any Arcadia Power programs you are enrolled in.


Three days after we send your statement, we charge the payment method you provided to make sure your electric bill is paid on time, every time. And since you’re set up for autopay, you won’t need to do a thing.


We take security and privacy seriously, and offer bank-level security with PCI-DSS compliance for your payments which is the most stringent level of certification available in the payment industry.

Certifications & affiliations

We are a Green America certified Gold member, accredited by the BBB, and a member of the two leading renewable energy associations AWEA and SEIA.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate, Community Solar and Home Efficiency programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

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