Effective Date: 6.1.2014
Information We Collect
Use of Information
Sharing of Information
Cookies, Web Beacons, and Other Internet Technologies
Do-Not-Track Signals and Similar Mechanisms
Third Parties That Provide Content or Functionality on Our Services
Consent to International Transfer of Data
Collection of Information From Children
Your Choices & Access to Your Information
Your California Privacy Rights
How to Contact Us
Arcadia Power, Inc. and our subsidiaries and affiliates (collectively, “Arcadia Power”) recognize that when you choose to provide us with information about yourself, you trust us to treat it responsibly.
We may collect information about you and, if applicable, the computer or device you use to access our Sites in a variety of ways:
You may provide us information directly
We may collect information about you when you use our Sites or view our online advertisements
We may collect additional information about you in accordance with applicable law
Our Sites may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by such third-parties. You should exercise caution, and review the privacy statements applicable to such third parties.
We will collect any Personal Information that you provide when you create an account with Arcadia Power and that you choose to enter through our Sites. The following are examples of Personal Information you may provide us directly:
You may also provide other information such as demographic information and product interests when you create an account, complete a survey, connect through a social feed, or send us an email or message.
We use standard Internet technologies, such as cookies, web beacons, and local stored objects, to collect information about your computer or device and your online activity. The following are examples of the types of information that we may collect with these technologies:
If you use a mobile device to access our Sites, we may collect information about that device, such as the type of mobile device you use, your mobile telephone number, or a device identifier, as well as the date, time, and content of your messages relevant to your use of our mobile services.
We collect information you allow a third party to provide to us such as your monthly utility usage. In addition, we may also receive information about you from publicly and commercially available sources.
We also may collect other information about you, your device, or your use of our Sites in ways that we describe to you at the point of collection or otherwise with your consent.
All of the information we collect about you may be combined to help us enhance and improve our Sites and tailor our communications to you.
We use information collected through our Sites, for the purposes described in this Policy or elsewhere on our Sites. For example, we may use your information we collect:
We may share your Personal Information only in the following circumstances:
Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communications. There is no industry standard that governs what, if anything, websites should do when they receive these signals. Arcadia Power currently does not take action in response to these signals. If and when a standard is established and accepted, Arcadia Power may revisit its policy on responding to these signals.
Some of these companies participate in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising. Please visit the websites operated by the Network Advertising Initiative (http://www.networkadvertising.org/) and Digital Advertising Alliance (http://www.aboutads.info/) to learn more.
We do not knowingly collect information from children under the age of thirteen (13) online. If we learn that a child under the age of 13 has provided us with information, we will delete it in accordance with applicable law.
Choices. Where permitted by law, we may send you offers or promotions. However, we give you choices about how we communicate with you.
Please note that, despite your opt-out selections, we may send you communications regarding transactions or services you have specifically requested or to inform you of important changes to our Sites, services, or policies. If you have multiple accounts, you may need to opt-out separately for each account in connection with the privacy choices described above.
Access to Your Information. The accuracy of your information is important to us. You can view or modify information stored with your user account by logging in to your account and accessing the https://login.arcadiapower.com
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Information to third parties for their direct marketing purposes in the preceding calendar year. We share Personal Information with third parties that provide services or products of interest to you for their direct marketing purposes.
We have in place various procedures to safeguard your information, including technical, administrative, and physical procedures intended to keep your information secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.
In addition, we take reasonable steps to ensure that we retain personal information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.
Arcadia Power, Inc.
1789 Lanier Pl
Washington, DC 20009
A cookie is a small file that may be stored on your computer or other device. They enable the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions.
When you use a web browser to access our Sites, you may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note that disabling cookies may affect your ability to access and use certain features of our Sites.
Web beacons and similar technologies are small bits of code, which are embedded in web pages, ads, and e-mail, that communicate with third parties. We may use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
There are other local storage and Internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, that operate similarly to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here.
Our websites use these technologies for the following general purposes: